Support and Questions

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To check whether you have the most recent version of NetGong, please check the NetGong home page at http://netgong.tsarfin.com.

 

Please check our FAQs list for answers to common questions.

 

Technical support is available at no charge as described below. The best way to report problems is with the support form available at the NetGong home page. You can also send e-mail to support@tsarfin.com, fax to +1 (253) 276-8778, or postal mail to Tsarfin Computing Ltd, P.O. Box 7063, Haifa 31070, Israel.

 

When reporting problems, please include the following information:

1.Is the problem reproducible? If so, how?
2.What version of Windows are you running (Windows Vista, Windows 7, etc.)?
3.What version of NetGong are you running (to see what version you have, choose About NetGong from the Help menu)? Please include the entire version line in your problem report.
4.If a dialog box with an error message was displayed, please include the full text of the dialog box, including the text in the title bar.

Note:

You can press F1 at any time while NetGong is active for context sensitive help.